Joki Casino Cookies Policy

At Joki Casino, we believe in full transparency when it comes to how we operate our website and collect data about your visit. This Cookies Policy explains what cookies are, how we use them across our platform at Joki Casino.com, and what choices you have regarding their use. By continuing to browse or use our services, you acknowledge that we may place cookies on your device in accordance with this policy. We encourage you to read this document carefully alongside our Privacy Policy to understand the full picture of how we handle your data.

What Are Cookies?

Cookies are small text files that we store on your device — whether that's a desktop computer, smartphone, or tablet — when you visit our website. At Joki Casino, we use cookies to help us recognise your device, remember your preferences, and deliver a smoother, more personalised experience each time you return. Cookies do not contain any directly personally identifiable information on their own, but they may be linked to the personal data we hold about you when you log in to your account.

There are different types of cookies based on their lifespan and origin. Session cookies exist only for the duration of your visit and are automatically deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them manually. We also use first-party cookies, which we set directly, and third-party cookies, which are set by our trusted partners and service providers.

How We Use Cookies at Joki Casino

Our Joki Casino platform relies on several categories of cookies to function effectively and to continuously improve the experience we offer. Below is a breakdown of the main purposes for which we use cookies:

Strictly Necessary Cookies

These cookies are essential for the basic functionality of our website. Without them, we cannot provide you with core services such as secure login, account access, and navigation across different sections of our platform. At Joki Casino, we use these cookies to maintain your session while you play, process transactions, and ensure that security features function correctly. You cannot opt out of strictly necessary cookies, as they are fundamental to the operation of our services.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our website — which pages are visited most frequently, where users click, and how long sessions typically last. Here at Joki Casino, this data helps us identify technical issues, optimise page load speeds, and improve overall usability. The information gathered through these cookies is aggregated and anonymised, meaning it does not identify you as an individual. We may work with third-party analytics providers to collect and process this information on our behalf.

Functionality Cookies

Functionality cookies allow our Joki Casino platform to remember choices you have made previously, such as your preferred language, your currency selection from our supported options (including EUR, USD, CAD, and AUD), and whether you have accepted our cookie notice. These cookies make your experience more convenient and personalised without requiring you to re-enter your preferences on every visit.

Targeting and Marketing Cookies

We and our carefully selected advertising partners may set targeting cookies to deliver promotional content that is relevant to your interests. At Joki Casino, we want to make sure that the bonuses, offers, and campaigns we communicate — such as our welcome bonus, daily cashback, and Drops & Wins promotions — are shown to the right audience at the right time. These cookies track your browsing behaviour across websites and help us measure the effectiveness of our marketing campaigns. You have the right to opt out of targeting cookies at any time.

Third-Party Cookies

Our Joki Casino website integrates content and services from third parties, including game providers, payment processors, and affiliate partners such as Grande Affiliates. These third parties may set their own cookies on your device when you interact with their content on our site. We do not have direct control over the cookies set by third parties, and we recommend reviewing the privacy and cookie policies of any third-party services you use through our platform.

Cookies Related to Our Joki Casino Login and App Experience

When you use the Joki Casino login process to access your account, we use authentication cookies to verify your identity and maintain a secure session throughout your visit. These cookies ensure that you remain securely logged in as you navigate between different areas of the platform — from slots and live casino games to the sportsbook. Please note that we do not currently offer a dedicated Joki Casino app for download; however, our website is fully mobile-optimised and delivers a seamless experience on all devices through your browser.

If you access our platform via Pay N Play — our fast-track login and withdrawal method — session cookies play a key role in ensuring a smooth and secure process without unnecessary interruptions.

Managing and Controlling Cookies

We respect your right to control how cookies are used when you visit our website. At Joki Casino, we provide a cookie consent tool when you first arrive on our site, allowing you to accept or decline non-essential cookies. You can update your preferences at any time through the cookie settings available on our website.

In addition, most web browsers allow you to manage cookies through their settings. You may be able to:

  • View the cookies stored on your device and delete them individually or in bulk
  • Block third-party cookies from being set on your device
  • Configure your browser to notify you before a cookie is stored
  • Disable all cookies, though this may significantly affect the functionality of our website

Please be aware that restricting certain cookies — particularly strictly necessary ones — may prevent you from accessing key features of our Joki Casino platform, including account login, deposits, and gameplay.

Your Rights and Our Legal Basis

We process cookie-related data in accordance with applicable data protection legislation. Our legal basis for using strictly necessary cookies is our legitimate interest in operating a functional and secure online casino. For performance, functionality, and marketing cookies, we rely on your consent, which you provide through our cookie consent mechanism.

You have the right to withdraw your consent at any time without affecting the lawfulness of processing that took place before your withdrawal. Our Joki Casino platform is operated by Damagi Marketing Solutions LTD, registered in Cyprus (HE403018), and licensed by the Estonian Tax and Customs Board (EMTA) under casino activity licence HKT000060 and operating permit HKL000373. Our operations are subject to Estonian and EU data protection requirements.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you through our website or by other appropriate means. We encourage you to check this page periodically to stay informed about how we use cookies at Joki Casino.

Contact Us

If you have any questions about this Cookies Policy or how we handle your data, we are here to help. You can reach our support team via live chat available 24/7 through the in-app message button after login, or by emailing us at support@Joki Casino.com. Our Help Centre at help.Joki Casino.com also contains additional resources and guidance. We are committed to responding to your enquiries promptly and transparently.